FAQs

Do you have Questions?

We understand that you may have questions, and this page is designed to provide you with quick and comprehensive responses. Whether you're a new visitor or a long-time customer, we hope to address your inquiries and offer valuable insights here. If you can't find the information you need, don't hesitate to reach out to our dedicated support team.

Any question?

There is a button title "Book a Visit" on the top navigation bar. You will be needed to make a payment to the Paybill and account number details provided after clicking. Following a successful payment, you will be required to enter your personal information on the form, which may include your group name, contact person name, contact person phone number, email address, Mpesa Ref. No.(which you will receive after a successful payment from your Mpesa transaction SMS).You will also choose the ideal date for your visit and Purpose of Visit(any special requirements or notes regarding your visit). Complete this form completely. You should receive a confirmation message on the website after successfully scheduling your visit. Our team will get back to you by confirming your proposed date.

You can reach the Gearbox help desk by calling (+254 768 686 889) or sending an email to (info@gearbox.co.ke). You can also fill out the form on our contact us page or come to our offices at Avon Centre, Industrial Area, Enterprise Road, Nairobi Kenya.

Our office hours are from Monday - Friday (8:00AM - 5:00PM)

Our address is Avon Centre, Industrial Area, Enterprise Road,
Nairobi, Kenya.
P.O. Box 58275-00200.